Friday, May 20, 2005

RT Problem Tracking

This is the main page for RT which is a tracking system I am installing on my computer. Here are the directions incase I ever forget them:


You now need to edit your local config files,
which will be located in /var/www/localhost/rt-config/RT_Config.pm and
RT_SiteConfig.pm

BE SURE TO READ /usr/share/doc/rt-3.2.1/README.gz , especially if
you'd prefer to use an alias, or if you want to setup RT's e-mail
gateway

RT documentation can be found at
http://www.bestpractical.com/rt/docs.html
If you need more help, consider searching the mailing list
(Google site:lists.fs ck.com )

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1. If this is a new install, you now need to initialize RT's database.

For MySQL:
rt-setup-database --action init --dba root --prompt-for-dba-password


For this to work, PostgreSQL needs to listen on TCP 5432:
In your postgresql.conf, set tcpip_socket = true, port = 5432

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2. Read the README to configure your webserver for RT.
For the impatient: put this in
/var/www/localhost/htdocs/rt/.htaccess (although you really
should put it in your Apache configs)

AddDefaultCharset UTF-8

PerlModule Apache::DBI
PerlRequire /usr/bin/webmux.pl

SetHandler perl-script
PerlHandler RT::Mason
PerlSetEnv PERL5LIB /usr/lib

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3. Restart your webserver
(e.g., for Apache: /etc/init.d/apache restart )

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4. Note that the default login is 'root', and the password
is 'password'. It is a Good Idea(TM) to change the defaults
to something more secure.

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